Workshop Information System (XENTRY WIS) *MFA required

Gain access to all information you need for the maintenance and repair of Mercedes-Benz and smart vehicles: Technical descriptions, wiring diagrams, work instructions and instructions. Digital and always up-to-date.

Your benefits at a glance

Always up-to-date repair and maintenance information

Efficient search and filter functions

FIN/VIN-specific wiring diagrams (in the DWD module)

Support with new technologies (e.g. hybrid and electric vehicles)

Direct access to linked information of other RMI applications

Simple and multilingual operation on PC and tablet

Highlights

What you will get with this product:

Comprehensive information system

Digital access to detailed and current technical information, wiring diagrams, maintenance instructions, repair manuals and service information.

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DWD (Dynamic Wiring Diagram)

The FIN/VIN-specific wiring diagram display of the DWD module only displays the wiring diagram information relevant to your vehicle.

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WAO (Wheel Alignment Online)

Use the included "Wheel Alignment Online" application (WAO) to quickly and conveniently access specified suspension data.

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MSS (Maintenance Service System)

Support during vehicle maintenance across all divisions and model series-incl. detailed description of required process steps.

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WIS Classic

Information on the operation, diagnosis, repair, maintenance and service of classic cars. Digitally accessible, without complex manual research in physical media.

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WSM (WIS Service Media)

WSM is the multimedia online knowledge archive for workshop information. Introductory videos support you during diagnosis, repair, maintenance and service.

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Function scope

Repair instructions and maintenance documentation

  • Detailed instructions: Step-by-step instructions for repairs and maintenance work on specific vehicle models.
  • Model-specific maintenance and service sheets: Official Mercedes-Benz maintenance guidelines for ensuring service work in accordance with manufacturer specifications.
  • Maintenance recommendations and technical information.
  • MSS (Maintenance Service System) supports you during vehicle maintenance across all categories and model series.


Vehicle-specific data

  • Entry of FIN/VIN retrieves model-specific information such as maintenance schedules, wiring diagrams and repair information.
  • Precise identification of vehicle details ensures that all information is tailored precisely to the respective vehicle model and configuration.
  • DWD (Dynamic Wiring Diagram): FIN/VIN-specific wiring diagram display.


Maintenance schedules and service intervals

Vehicle-specific maintenance schedules contain detailed information on service intervals and the work to be performed.


Regular updates

The system shall be updated regularly to ensure that all information, including new models and changes to repair and maintenance procedures, is always up to date.

Multilingual user interface

XENTRY WIS is available in various languages, which simplifies use in international workshops. The user interface and content are available in these languages:

German

English

French

Spanish

Portuguese

Italian

Dutch

Danish

Finnish

Hungarian

Korean

Chinese*

Swedish

Russian

Polish

Greek

Turkish

Japanese

Czech

Romanian

Slovak**

Norwegian**

Slovenian**

Bulgarian**

* Simplified
** User interface only

If individual data is not available in the selected language, the document is displayed in the language that is next preselected and available in the system (= language cascading).


Illustrations and graphics

Schematic representations and animations of components and assemblies make it easier to understand complex systems. Visual information on the precise assembly and disassembly of components is also available.

 

Frequently asked questions

Are there service literature for older vehicles?

The service literature for older vehicles is contained in WIS Classic. WIS Classic is accessed from XENTRY WIS via the "WSM" button (WIS Service Media).

WIS Classic currently contains the documentation for the following model series:

Cars-BR 105, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 120, 121, 123, 124, 126, 129, 140, 180, 201, 202, 210, 460, 461, 463; Trucks-BR 405, 437.4

What are the differences between XENTRY WIS & WIS?

This is new with XENTRY WIS:

  • Mobile device application: Convenient research on your tablets
  • Integration into existing system landscape and after-sales processes: Uniform design, simplified application and greater networking of aftersales information
  • JAVA/OWS clients are no longer required
  • Researching workshop information in the new, lean design
  • Your gain-Dynamic Wiring Diagram (DWD). Find wiring diagram information exclusively relevant to your vehicle with just a few clicks

Can I use my access on different computers?

Yes, you can use your access to any computer with an Internet connection and the corresponding system requirements. However, you cannot log in several times with the same user ID and call up the applications.

Where can I find information on service intervals for my vehicle?

On older vehicles, this information is contained in the service booklet that is included with the vehicle. In newer vehicles, this is automatically controlled via the service indicator in the display and depends on the operating condition of the vehicle.

Is there a synonym search in XENTRY WIS?

There is a synonym search in XENTRY WIS. Synonyms are taken into account in the WIS full-text search or the document title search. The synonym search can be activated or deactivated in the XENTRY WIS user settings.

Is your question not included?

You can find more answers in the help section.
More Information

XENTRY WIS Training Courses

System requirements

PDF Downloads

Multi-factor authentication: your security advantage for all XENTRY applications.

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