Product information

How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

Registration

How do I register a company even though I am not yet a customer of Mercedes-Benz AG?

  • New registrations can be made directly using UMAS or in Mercedes-Benz B2Bconnect using the Register button.

  • To register using UMAS follow the link and select the "New registration" button in UMAS

  • The first step of the registration process records your company data, and then it records your personal data, IMPORTANT: Every user must provide us with a unique email address. The first registered user is automatically assigned the Administrator role (ORG-Admin) for the company, and they can then, e.g. create a new user.

  • After completion of the registration process you will receive various emails that require you to confirm your company information in the first step. After this, you then receive your user name and password.

What is Mercedes-Benz B2B Connect and which advantages does it offer?

Mercedes-Benz B2B Connect gives you access on one portal to:

  • The entire Mercedes-Benz parts Product Information

  • Parts Price

  • Parts availablity

Do you need help with registration?

Here you will find answers to some frequently asked questions.

Need more help?

Contact your Mercedes-Benz Partner

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Ask for help

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