Product information

How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

User Management

How can I create a new user for my company?

If you are the organisation admin, then you can create a new user on the Mercedes-Benz B2B Connect. You go to the side menu "vehicle" - "account" - "user", then click on "add user". 

If you are not the organisation admin, the function mentioned above is deactivated. You need to contact Mercedes-Benz general distributor Gargash by phone 043075142 or by Email: deirasales.parts@gargash.ae

Need more help?

Contact your Mercedes-Benz Partner

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Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your Mercedes-Benz Partner.