As a customer who was previously assigned to Truck & Bus (vice versa: Car & Van), can I also get access to Mercedes-Benz B2B Connect (vice versa: Service Information Mercedes-Benz Truck) and what information does the CAC need?
I can't find the right product/part or application. What can I do?
How do I have to assign myself to the divisions (car, van, truck, bus) and can I assign myself as a company to all divisions?
Why don't I see parts and information about Truck and Bus and where can I find them?
What is the situation with existing/running licenses (WIS, Tips, etc.) with regard to Service Information Mercedes-Benz Truck and Mercedes-Benz B2B Connect?
What about outstanding orders via Mercedes-Benz B2B Connect?
Why has the price for a product/part or application changed and who can advise me?
Need more help?
Contact your Mercedes-Benz Partner
Please log in or create an account to view the contact details.
or
Ask for help
Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your Mercedes-Benz Partner.