Read the latest news about Mercedes-Benz B2B Connect ➨ Current issues on the central online platform for your workshop business ★ always up-to-date

News I B2B Connect 🔗 I Mercedes-Benz

1. Parts Recommendations B2B Connect will suggest additional parts that may be of interested based upon the parts being selected and added to the basket. These will be added directly to the basket if selected. 2. XENTRY Tips App Removed The standalone access to XENTRY Tips has been removed from B2B Connect. XENTRY Tips can still be accessed via ‘working on the vehicle’ in the vehicle information area. Valid credits for XENTRY Tips, or XENTRY Combo Package activation is required. 3. Saving Vehicles Update If a vehicle that has been input in the search bar, is not a vehicle that is saved, there will now be an option to save this vehicle directly. This will lead to faster identification and saving of vehicles. 4. Larger Parts Thumbnails To enable more effective and efficient identification of parts, the icon thumbnails have now been made larger.

Mercedes-Benz B2B Connect – Release Letter December 2024

We have made our help page clearer so that you can find answers to your questions more quickly in the future. Our new support system also offers you faster communication channels and interaction options with our experienced support team.
<h3>Support &quot;Help required&quot;</h3>
The most frequently asked questions of each category are listed by default.
All questions about the individual products can now be found in the navigation menu. Click on a product and subcategories appear. All available questions are listed on the right.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/zu3hnr3l/1-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="399.82425307557116"/>
<h3>Support “Need more help?&quot;</h3>
Your authorized Mercedes-Benz partner is also at your disposal. The contact data of your retailer is available in the logged-in area. Or submit a support request to our support team. To do so, click on “Create a new support ticket&quot;.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/2x0f3cj4/2-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="401.05540897097626"/>
<h3>Support Create support request</h3>
The questionnaire for B2B Connect opens in the Xentry Support System (XSS). 1. Optionally and only if applicable, you can change your dealership here and grant colleagues access to your request. 2. Now select the topic for your request. 3. Depending on the topic, further information is requested. Please fill it out accordingly. 4. Now click on &quot;Submit ticket&quot;.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/ohgdf50v/3-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="385.1913477537438"/>
<h3>Support Track support ticket</h3>
Your request now appears on the main page of the Xentry Support System (XSS) under &quot;My Support Requests&quot;. Click on &quot;Details&quot; to open the request. At the same time, you will receive an automatic confirmation e-mail with a link to XSS and your request. For each new messages from our support, you will receive another e-mail with the link. In XSS, the number of new messages appears next to the bell symbol.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/1zbl2vmk/4-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="215.1793160967473"/>
 
When you open a request, you will see an overview with the status of your request and all details. Under &quot;Comments&quot; you communicate with our support team and read the messages, queries or solutions to you. Click on &quot;Add comment&quot; to reply.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/pa0jl5lo/5-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="321.7863105175292"/>
 
You can now write a message and upload attachments if necessary. Click on &quot;Submit&quot; to send your message.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/kafi12fh/6-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="200.9189640768588"/>
 
When queries are resolved or if no response is received from the requester within approx. 2 days, the request is closed. You can reopen a closed request within 7 days. To do this, click on &quot;Reopen&quot;. Or you can use the &quot;Duplicate Ticket&quot; function if your problem has not been solved.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/eyebvf02/7-xss-support-release-modal.png?rmode=max&amp;width=500" alt="" width="500" height="279.5655671761867"/>

Support news

In our short video we summarize the latest update of B2B Connect for you. Among the 8 new features are the shopping basket print function, extended vehicle details and good news for all XENTRY WIS users. You can read all the changes in the latest <a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/ux5lxzjn/increment-22-releasenotes-en-july-24.pdf" target="_blank" title="Increment 22 Releasenotes EN (July 24)">release letter July 2024</a>.
<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/vrunge3b/release-increment-22-en.mp4" target="_blank" title="Release Increment 22 EN"><img src="https://b2bcfrontdoor.azurefd.net/prod/media/tdod2qnk/releasevideo.png?rmode=max&amp;width=750&amp;height=537" alt="" width="750" height="537"/></a>

Video: platform updates (July 2024)

1. Print Basket The shopping basket can now be printed before completing the order. Only the selected parts with a tick in the box will be included once the print button is clicked.
2. Workshop Information Integration Workshop information is available for each part in the catalogue. To access this, click on ‘XWIS Documents’ under the part information. A window will open with the workshop documents corresponding with the selected part.* * Only users with the valid WIS time credits can access the documents.
3. Additional Parts Suggestions If a part requires additional parts for installation, this will be shown in this pop up once the part is added to the basket. The additional parts will also be placed in the basket with the originally selected part.
4. Replacement Parts If a part number has changed, the previous information will be accessible by clicking ‘View replacements’. All previous part numbers will be listed with the current part number clearly marked at the top.
5. Vehicle Data Card Enhancements The vehicle data card has been expanded to include all fluids and quantities for the vehicle. There is also more information included in the vehicle data card accessible via the blue vehicle icon available while on other pages. Information such as SA codes are now displayed for easy access.
6. New XENTRY Application Integration Wheel Alignment Online (WAO)* is now available on B2B Connect and can be found within ‘Working on the vehicle’. This application assists with wheel adjustments required on vehicles. * Valid WIS credits are required to access the application.
7. Multi-Factor Authentication To amend any company or user information, multi-factor authentication will now be required due to legal requirements. The authentication is carried out via the application ‘Ping-ID’. To access please download the application via your device’s App store, or alternatively there is also a Windows desktop version.
8. Remove Retailer There is now the ability to terminate a relationship with a Mercedes-Benz Retailer. To do so, select the site and click the ‘Remove retailer’. A pop up will appear to confirm that the relationship between Customer and Retailer will be terminated.

Mercedes-Benz B2B Connect – System Update – July 2024

Please take note of the attached information on the deactivation of the Retail Data Storage 4 Terabyte systems.

Important information for the Retail Data Storage 4 Terabyte

1. Catalog entry The catalog entry has been visually completely redesigned to simplify the beginning of your parts search. Instead of long lists, there are now search fields and dropdowns to make it easier for you to find the right part.
2. Catalog entry - Search You can certainly start your parts search using the two search fields at the top of the home page. In the first search field, start with a VIN or model. Previous entries are saved and displayed. As a result, you will be redirected to the catalog. In the second search field you can enter part numbers directly or search for keywords. The results are displayed directly. To provide the best results for your search, combine both search fields.
3. Catalog entry – series &amp; model If you do not know the series and model or looking for a special aggregate, you can use the three-stage selection within the dropdowns. First, select the appropriate division by clicking on the corresponding image. The options for aggregate, series and model are then available to you.
4. Parts catalog In addition to the catalog entry, the catalog itself has also received a visual overhaul. The main focus was on simple user navigation, including different main groups. In addition, the categories were removed and the well-known aggregate structure was included.
5. Parts catalog – Aggregates After you have entered the parts catalog, you need to navigate to the part you are looking for. First, select the corresponding aggregate in the header of the catalog. If the unit is not unique to the previously selected vehicle or model, you can select the fitting one.
6. Parts catalog – Maingroups On the left side you will now find a list of all main groups for the selected aggregate. A search bar simplifies your navigation to the desired main group. If you need more space on your screen for the drawing and parts list, you can also minimize the main group list to the numbers. By moving the mouse over the numbers, the names of the groups become visible again briefly.
7. Parts catalog – Subgroups The selection of the desired subgroup takes place in the main area of ​​the catalog and is supported by the preview of the exploded drawings. Once you have selected a subgroup, the corresponding drawing and parts list will be displayed. A change in drawings and subgroups is still maintained by using the slider that we presented to you in the last release letter.
8. Parts catalog – order type You can now change the order type in the catalog at any time. Immediate demand and stock ordering are the options available to you.
9. Parts catalog – language selection It is now possible to change the language of the parts catalog directly. All languages ​​are available to you, regardless of the language selection in B2B Connect itself. The setting only affects the elements of the parts catalog. Aggregates, main groups, subgroups and parts themselves are included. Navigation elements in the header, sidebar and footer areas as well as all website content are unaffected by this language selection. For these areas, the language can be changed in the website header.
10. Parts catalog – saving vehicles If you entered the parts catalog with a VIN that is not yet saved in your vehicle list, you can do so quickly and easily in the catalog. In the header you can click “Save” next to the VIN. In addition to document services, you can also view an order history for this vehicles. You will also be informed about upcoming service or customer service measures in the vehicle list.
11. Parts catalog – Classic vehicles In B2B Connect you can also store classic vehicles without digital data card. To do this, simply enter the VIN and, after checking that it is correct, save it in your vehicle list. You can now select and save the correct aggregates in the data card of the vehicle overview. This means you don&#x27;t have to look up the unit numbers for every repair job to get to the correct part.
12. Parts packages The parts packages are now integrated into the page navigation. The packages have the same design as the parts catalog itself. On the left you will find the main groups. You can browse these or collapse them to create more space on the screen. In the main area of ​​the window you will find the packages belonging to the main group. Selecting a package opens the included parts list. Related packages are displayed, too.
13. Paints &amp; Fluids Paints and fluids have found a new place in the navigation bar on the left side of the screen. The design of the parts catalog is retained to ensure easy operation. The main groups can be searched or collapsed. If a main group has been selected, the subgroups are displayed in the main area of the screen. By opening the subgroup, the list of paints and supplies is displayed.

B2B Connect – Release Letter May 2024

In less than two minutes, we show you the most important platform enhancements related to parts purchasing. Further optimizations can be found in the current <a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/b13bohrp/b2b-connect-release-letter-march-24_en.pdf" target="_blank" title="B2B Connect Release Letter March 24 En">Release Letter March 2024</a>.
<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/fe4pbwbc/release-increment-20-en.mp4" target="_blank" title="B2B Connect Release Video March 24"><img src="https://b2bcfrontdoor.azurefd.net/prod/media/cc4dnuiw/b2bc-news-240325.jpg?rmode=max&amp;width=688&amp;height=388" alt="B2B Connect Release Video March 24" width="688" height="388"/></a>
By the way: we always welcome your feedback. You can send it to us at any time using the thumb symbols at the bottom of each page.

Video: platform updates (March 2024)

1. Quick change of exploded views Below the exploded drawing, a slider is now integrated to enable quick change of parts lists. Scrolling is possible within a main group and changes not only the drawings but also the subgroups. You can click on the corresponding image in the slider or use the arrow symbols within the exploded view. It is also possible to operate this function with the arrow keys of your keyboard. 2. Jump from the trolley to the parts list Clicking on the underlined part name will take you back to the parts catalogue. The parts list and the exploded view from which you added the part to the trolley will be displayed. For parts that are transported by other means, e.g. the search function has been added, no redirect can be provided. 3. Subgroup selection with image preview To make it easier to find the parts, we now display the exploded views in the subgroup selection. This display is available both in the type entry and in the vehicle-specific parts catalogue. 4. Filter settings in the catalogue With the help of the filter options, the parts list is adapted according to the vehicle characteristics. By removing these filters, it is also possible to display parts that were not installed in the vehicle you entered. This means that alternative parts can also be found. By default, this filter is enabled to ensure clarity of parts lists. 5. Highlighting the current navigation selection The selected category, major, and subgroup are highlighted in the dropdown of the parts list page and displayed in the centre of the list for a better overview of the current selection. 6. Checkboxes in the trolley In the trolley, checkboxes are now inserted on all levels. With the help of these checkboxes, entire shopping carts can be selected or deselected. Only selected items will be considered at checkout. If there are both selected and deselected items in a trolley, this is indicated by a &quot;-&quot; in the higher-level checkbox. 7. Sales order number in the order overview In the order history, you can now display the order number you entered at checkout as an alternative to the number assigned by the system. All you have to do is click on the change icon in the header next to &quot;Order number&quot;. 8. Delivery and pick-up time window (ETA) Delivery and pick-up time slots are displayed at checkout. Based on the availability of the ordered parts, you will be informed about the time it takes to receive the goods. The prerequisite for this is that your dealer has provided this data.

B2B Connect – Release Letter March 2024

<img style="display:block;margin-left:auto;margin-right:auto" src="https://b2bcfrontdoor.azurefd.net/prod/media/xbfg4z4c/usb-to-lan.jpg?rmode=max&amp;width=373&amp;height=373" alt="" width="373" height="373"/>
The size of the control unit software increases with new vehicle models. Workshops therefore need longer to transfer control unit software via OBD to vehicles. The data transfer rate via OBD is limited to 100 Mbit/s.
With the USB to LAN adapter, we now offer a XENTRY Diagnosis accessory product which enables transfer of control unit software to the vehicle at 300 Mbit/s. Waiting times for control unit programming are therefore shortened. The prerequisite is that the workshop network is fast enough.
If the USB to LAN adapter and retail data storage are not in the same subnet (Class-C subnet), there may be restrictions in use with older head unit software. You can find further information on the product, prerequisites for use as well as instructions for commissioning and use in <a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="/[market]/workshop-solutions/diagnosis/retail-data-storage" target="_blank" rel="" data-qa="">the USB to LAN adapter area</a>.

New: USB to LAN adapter for faster data transfer during control unit programming

Many Genuine starters and Genuine Remanufactured starters are reduced in price by up to 50% from January 1st, 2024.
<a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="/[market]/products/remanufactured-parts/cars/electronic-component-parts/starter" target="" rel="" data-qa="">More information</a>

Price reduction Starter

Independent competitive comparison: Mercedes-Benz Genuine Parts in Pole Position A Mercedes-Benz is only 100% Mercedes-Benz when it is fitted with Mercedes-Benz Genuine Parts. This is the only way to offer your customers the highest quality standards, tested safety and comfort in repair and maintenance as on the first day. The advantages of Mercedes-Benz Genuine Parts over competitor products have been proven by renowned test institutes and laboratories in several independent comparative tests. <img src="https://b2bcfrontdoor.azurefd.net/prod/media/tkxn4i2g/5533892_mb_gsp_route_03_motiv_02_0380.jpeg?rmode=max&amp;width=500" alt="" width="500" height="333.49609375"/> All competitive comparisons show: Our precisely defined Mercedes-Benz manufacturer specifications for spare parts, as well as comprehensive controls, ensure the highest level of functionality, durability, ease of installation and reliability. Perfect for your customers – and therefore optimal for your workshop business!
<h3>Your general benefits with Mercedes-Benz Genuine Parts</h3>
<ul style="list-style-type:disc">
<li data-type="DISC"><section>Exact fitting accuracy, tailor-made for Mercedes-Benz vehicles </section></li>
<li data-type="DISC"><section>Optimum safety thanks to comprehensively tested Mercedes-Benz Genuine Parts quality </section></li>
<li data-type="DISC"><section>Maximum vehicle availability thanks to high reliability and durability </section></li>
<li data-type="DISC"><section>Optimum wear protection thanks to robust, high-quality materials </section></li>
<li data-type="DISC"><section>Reduction of installation effort thanks to fast and standardized installation </section></li>
<li data-type="DISC"><section>Economic efficiency and long-term value retention of vehicles</section></li>
</ul>
You can find out more about the product-specific competitive comparisons below. If you have any questions about individual product tests, please contact: <a href="mailto:petra.schikora@mercedes-benz.com">petra.schikora@mercedes-benz.com</a> 
<h4>Interior filters in a competitive comparison</h4>
Clean, fresh air promotes driver attentiveness and the ability to concentrate,thus also increasing road safety. A test by the independent fiatec Filter &amp; Aerosol Technologie GmbH (Germany) clearly demonstrates the many advantages of the Mercedes‑Benz genuine interior filter in comparison to competitor products. From the best dust retention capacity to the simple and quick installation in the air-conditioning system. View test results now: Competitor comparison interior filter (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/14bbjc0k/produkttest-fu-r-innenraumfilter-en.pdf" target="_blank" title="Produkttest für Innenraumfilter EN">PDF</a>) 
<h4>Shock absorbers: original vs. competitor</h4>
Different manufacturers offer shock absorbers of varying quality. Even when new,their behaviour can differ severely from the desired target characteristics of the genuine shock absorbers. This has also been shown in tests conducted by the vehicle technology testing centre at Dresden&#x27;s Technical University. Weather resistance to wear and tear or braking distance evaluation: in a comparison of the four shock absorbers tested, the Mercedes-Benz genuine shock absorber performed best. View test results now: Competitor comparison shock absorbers (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/0wwp0qnw/produkttest-fu-r-den-stossda-mpfer-en.pdf" target="_blank" title="Produkttest für den Stoßdämpfer EN">PDF</a>) 
<h4>In comparison: spark plugs from seven manufacturers</h4>
Mercedes‑Benz genuine spark plugs are optimally tuned to the respective engine of a Mercedes‑Benz. In this way, they ensure high levels of performance as well as lowfuel consumption. In order to test their product quality, they were pitted against six comparable competitor products. Test institutes such as NGK Spark Plug GmbH (now Nitera GmbH), Fraunhofer IWS and Aspect Quality GmbH were involved. Example salt spray test: Here, the influence of water spray or saltcontained in the air were simulated. Even after 100 hours of testing, Mercedes‑Benzgenuine spark plugs exhibited no signs of red rust. By comparison: more than half ofthe competitor products already started to show visible signs of red rust after just25 hours; this became worse after 100 hours. View all further  test results now: Competitor comparison spark plugs (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/htad424e/produkttest-fu-r-die-zu-ndkerze-en.pdf" target="_blank" title="Produkttest für die Zündkerze EN">PDF</a>) 
<h4>Oil filter: original vs. competitors and copy</h4>
Major visible differences with the oil filters of other manufacturers and even the copies are not immediately evident. But a product test was able to reveal significant deviations in quality. The latest results from the independent testing institute IFTS (Institut de la Filtration et des Techniques Séparatives) in France show the advantages of using Mercedes-Benz Genuine Parts. The main focus of the competitive comparison was on the decisive criteria of manufacturing quality, pressure resistance, contaminant retention capacity and separation efficiency. View test results now: Competitor comparison oil filter (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/i33pw5mk/produkttest-fu-r-o-lfilter-en.pdf" target="_blank" title="Produkttest für Ölfilter EN">PDF</a>) 
<h4>Engine air filters in competitive comparison</h4>
The competitive comparison was carried out by the independent testing institute fiatec Filter &amp; Aerosol Technologie GmbH. The direct comparison shows drastic differences in quality. These could be aconsiderable safety risk, particularly in the case of copies, e.g. the risk of fire in the engine compartment. In contrast, Mercedes-Benz genuine air filters are compared as offering, among other things, the best filter efficiency, the longest durability, and the highest protection against damage to the engine. View test results now: Competitor comparison engine air filter (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/t4lckcgf/produkttest-fu-r-luftfilter-en.pdf" target="_blank" title="Produkttest für Luftfilter EN">PDF</a>) 
<h4>Windscreen wipers: original vs. 14 competitors</h4>
Windscreen wipers must work reliably even at high speeds and in extreme weather conditions. The independent VOLKE corporate group from Wolfsburg tested genuine windscreen wipers by Mercedes-Benz in comparison with many important competitors. The result: The Mercedes-Benz genuine windscreen wipers are far ahead of the competitive products in the overall result. From the design and handling to the wiping pattern when new. View test results now: Competitor comparison windscreen wipers (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/mzjnvxw1/produkttest-fu-r-den-wischer-en.pdf" target="_blank" title="Produkttest für den Wischer EN">PDF</a>) 
<h4>Brake pads and discs in competitive comparison</h4>
The independent test institute DEKRA has carried out various tests. The conclusion: Genuine brake pads and discs from Mercedes-Benz achieved the top overall score when it came to fracturing resistance, friction value and wear. They are designed to optimally fit the respective vehicle model. View test results now: Competitor comparison brakes (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/mhlj2dma/2019_product-test-brake-mra1-eng-for-b2b.pdf" target="_blank" title="2019 Product Test Brake MRA1 ENG For B2B">PDF</a>) 
<h4>Competitive comparison: starter battery (AGM technology).</h4>
The independent, DEKRA-certified test laboratory Batterieingenieure GmbH from Aachen (Germany) tested the Mercedes-Benz genuine starter battery A 001 982 82 08 against five comparable competitor products from Germany and the USA. The conclusion: The Mercedes-Benz genuine starter battery performs in all tests, whether preliminary tests (checking the nominal values of capacity and electrical current), cycle tests with 50% and 17.5% depth of discharge or charge acceptance tests 1 and 2. View test results now: Competitor comparison starter battery (<a rel="noopener" href="https://b2bcfrontdoor.azurefd.net/prod/media/vv1nv3sk/produkttest-fu-r-die-batterie-en.pdf" target="_blank" title="Produkttest für die Batterie EN">PDF</a>) Please note: Changes may have been made to the product since this publication went to press (18.03.2022). The manufacturer reserves the right to make changes to the design, form, colour and scope of delivery during the delivery period, provided that these changes, whilst taking into account the interests of the vendor, can be deemed reasonable with respect to the purchaser. Where the seller or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights may be derived solely from these. The illustrations may show accessories and items of optional equipment which are not part of the standard specification. Colours may differ slightly from those shown in this publication, owing to the limitations of the printing process. This brochure is distributed internationally. Information given regarding statutory regulations, legal requirements and taxation and the consequences thereof applies to the Federal Republic of Germany only and is correct at the time of going to press. Please consult your Mercedes-Benz dealer for final details and for information about the statutory regulations and legal requirements which apply in your country. Provider: Mercedes-Benz Group AG, Mercedesstraße 137, 70327 Stuttgart, Germany. GSP/DSC 6630 02-01/1017. Printed in Germany.

Convincing arguments: independent testing institutes 

Ahead of competitors: our Genuine Parts

Since January 2023, we have been gradually developing Mercedes Benz B2B Connect, with many new functionalities and a changed look. The basic idea: We focus even more on the customer&#x27;s vehicle for even more efficiency in your workshop.
<ul style="list-style-type:disc">
<li data-type="DISC"><section>New Landing Page</section></li>
<li data-type="DISC"><section>Language selection parts catalog</section></li>
<li data-type="DISC"><section>Market Campaigns</section></li>
<li data-type="DISC"><section>Optically revised market campaign banner</section></li>
<li data-type="DISC"><section>Parts Campaigns</section></li>
<li data-type="DISC"><section>Omnibus order</section></li>
<li data-type="DISC"><section>Comment field in the checkout</section></li>
<li data-type="DISC"><section>Extension of dealer information</section></li>
<li data-type="DISC"><section>Extinguishing concept of unused/open vehicles</section></li>
<li data-type="DISC"><section>Help overview page</section></li>
<li data-type="DISC"><section>Part Suggestions</section></li>
</ul>
<h3>Download</h3>
- Release Letter August (<a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="https://b2bcfrontdoor.azurefd.net/prod/media/4tzb54il/b2b-connect-update-august-2023.pdf" target="_blank" rel="" data-qa="">PDF</a>)

From 07 August: new and improved functionalities for your daily work

B2B Connect – Release Letter August

Since January 2023, we have been developing Mercedes-Benz B2B Connect step by step, with many new functions and a new look. 
The basic idea is to focus even more on the customer&#x27;s vehicle – for even greater efficiency in your workshop.

B2B Connect – Release Letter July

<h3>From July 4: even more features for your daily business</h3>
Since January 2023, we have been developing Mercedes-Benz B2B Connect step by step, with many new functions and a new look. The basic idea is to focus even more on the customer&#x27;s vehicle – for even greater efficiency in your workshop.
Benefit from the next further development of the portal from July 4, 2023:
<ul style="list-style-type:disc">
<li data-type="DISC"><section>New placement of the applications dashboard</section></li>
<li data-type="DISC"><section>Additional filter options for the vehicle list </section></li>
<li data-type="DISC"><section>Vehicle details can be viewed at any time, now also for all fillings</section></li>
<li data-type="DISC"><section>Searching the parts catalogue via guided type selection</section></li>
</ul>
Find out more from July 4 in our news section – or even better: try out the new options directly as soon as they are online. 
Important to know: Mercedes-Benz B2B Connect will be transformed into a tool in several phases in order to gradually introduce the new functionalities to your independent workshop. Further adjustments will follow.

At the beginning of July, Mercedes-Benz B2B Connect will be launching further new functionalities that focus even more on the customer's vehicle. Optimal for the daily work in your workshop.

From July 4: even more features

Due to the further separation of sales activities, as a consequence of the split of Daimler AG into two separate legal entities, the DTAG plans to start to distribute Diagnosis Hardware and Software with DT data scope as of 01/01/2024. For current MBAG customers with an MB and DT (&quot;mixed&quot;) StartKey (including the XD4R StartKey) in the transition phase up to the end of 2025, this requires a decision to be made by May 31, 2023.
<img src="https://b2bcfrontdoor.azurefd.net/prod/media/qcbpdllu/warnung-fokus-mobil-2.jpg?width=500&amp;height=280.83333333333337" alt="" width="500" height="280.83333333333337"/>
What do you need to consider?
Diagnosis systems with MB and DT (&quot;Mixed“) StartKey (including XD4R StartKey):
<ul style="list-style-type:disc">
<li data-type="DISC"><section>As already communicated in September, new orders or order changes of &quot;Mixed“ StartKeys are not possible anymore.</section></li>
<li data-type="DISC"><section>For existing contracts whose useful life ends in 2024/2025/2026, please note the following procedure:</section></li>
</ul>
 
Period of use for Hardware and/or Software expires in 2024/2025/2026
For technical reasons, as of January 2024 „mixed“ Startkeys are no longer possible, there can only be either the MB- or the DT-Startkey. We therefore kindly ask our customers to choose their preference:
 
Customer choosing the MB-Startkey:
<ul style="list-style-type:disc">
<li data-type="DISC"><section>In this case no further activity is required.</section></li>
<li data-type="DISC"><section>You keep your current Diagnosis device until the end of the recommend period of use of 42 months. MBAG will remain your contract partner for Diagnosis Hardware. On the Hardware, the DT-Startkey part will be deleted, so that as of January 2024 the MB Startkey only will be available until the end of the recommended period of use.</section></li>
</ul>
 
Customer choosing the DT-Startkey:
<ul style="list-style-type:disc">
<li data-type="DISC"><section>Please inform MBAG until Mai 2023 (via XSF or Email <a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="mailto:xentry.customer.support@mercedes-benz.com" target="_blank" rel="" data-qa="">xentry.customer.support@mercedes-benz.com</a>) and under specification of the respective system number that the MB-Startkey is not wanted.</section></li>
<li data-type="DISC"><section>Please ensure to order your new DT-Startkey at DTAG in time. DTAG will provide further details in time.</section></li>
<li data-type="DISC"><section>You keep your current Diagnosis device until the end of the recommended period of use of 42 months. MBAG will remain your contract partner for Diagnosis Hardware. On the Hardware, the new DT-Software will be remotely installed and will be available as of January 2024 until the end of the recommended period of use.</section></li>
</ul>
Note for customers with rented systems and a period of use until 2026: Hardware will be returned to MBAG at the end of 2025. We will provide further detailed information for our customers in time.
 
Updated GTC
In this context, we would like to inform you again about our updated GTC (General Terms and Conditions regarding the Use of Applications and Data Content – provided by Mercedes-Benz AG – for After-Sales ) entering into effect on 01/01/2023. You will find them in the download area below or in XENTRY Shop <a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="https://xentry-shop.mercedes-benz.com/" target="_blank" rel="" data-qa="">https://xentry-shop.mercedes-benz.com/</a> as of 01/01/2023.
 
Download
<a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="https://b2bcfrontdoor.azurefd.net/prod/media/d30madag/mb_gtc_software_applications_data_content_en_01_2023.pdf" target="_blank" rel="" data-qa="">GTC – Software Applications Data Content (English)</a>

Due to the further separation of sales activities, as a consequence of the split of Daimler AG into two separate legal entities, the DTAG plans to start to distribute Diagnosis Hardware and Software with DT data scope as of 01/01/2024.

XENTRY Diagnosis – Important information regarding XENTRY Diagnosis Hardware and/or Software with “Mixed” data scope

<h3>Now online: your portal update for most efficient work processes</h3>
Since the end of January 2023, your independent workshop has been benefiting from the latest developments in Mercedes-Benz B2B Connect – from even smarter navigation to the restructured overview of customer vehicles and the independent detail page for each vehicle. From now on, you can benefit from many more innovations in the portal:
<ul style="list-style-type:disc">
<li data-type="DISC"><section>Full integration of WebParts: thanks to an intuitive tile and list view, you can conveniently navigate to the desired parts and add them to your shopping cart.</section></li>
<li data-type="DISC"><section>Smart navigation via sidebar &amp; toolbar: via our new sidebar on the left, you can easily switch to the account area or back and forth between relevant work steps of the currently selected customer vehicle as required. In addition, a toolbar gives you access to important functions at any time, including access to your vehicles list from any page.</section></li>
<li data-type="DISC"><section>Faster access to the information you need when working on the vehicle: Search several applications simultaneously for vehicle-specific information, e.g. XENTRY WIS, XOT and Parts Information. Search results lead directly to the respective underlying application, provided it is activated.</section></li>
<li data-type="DISC"><section>Redesigned account area: from now on, you can access your personal account even more intuitively – directly via the sidebar on the left of the vehicle list. In your account, you will benefit from a quick overview of your licences and optimised user management.</section></li>
<li data-type="DISC"><section>Order more flexibly for faster availability: if a desired part is not in stock at retailer A, simply select retailer B or C as the supplier for this specific part in the middle of the ordering process so as not to lose any time. Provided that several retailers have been saved as possible suppliers beforehand. It will then remain a single order process per vehicle. </section></li>
</ul>
It is best to try out these and some additional adjustments directly to familiarise yourself with them.  Good to know: the further development of Mercedes-Benz B2B Connect will continue until summer 2023. Stay tuned.

Thanks to the current further development of Mercedes-Benz B2B Connect, we are providing even more targeted support for the actual work processes in your independent workshop. With today's release, we are entering the next phase. In addition to the full integration of the improved WebParts catalog and a restructuring of the navigation, you can expect further innovations. Be curious!

Now online: your portal update for most efficient work processes

Your central work tool: Mercedes-Benz B2B Connect gets even smarter
As an independent workshop, you already benefit extensively from Mercedes-Benz B2B Connect - thanks to convenient access to original products for diagnosis, repair and maintenance in one portal. But it gets even better:
Mercedes-Benz B2B Connect is transforming itself from a web portal into a central work tool that will support your work processes in an even more targeted and intuitive way. This means: the customer vehicle will move even more into the centre – for 100% focus on the current task. In future, you will be able to conveniently call up and directly use all information, functions and work from the vehicle.
Some of the features that we will gradually integrate by summer 2023:
<ul style="list-style-type:disc">
<li data-type="DISC"><section>Intuitive navigation structure for even more convenient access to information, functions and products – directly from the displayed customer vehicle</section></li>
<li data-type="DISC"><section>Vehicle status always in view</section></li>
<li data-type="DISC"><section>Faster finding and purchasing of required parts and solutions </section></li>
<li data-type="DISC"><section>Practical parts recommendations and access, e.g. for maintenance packages</section></li>
</ul>
Important to know: Mercedes-Benz B2B Connect will be transformed into a tool in several phases in order to introduce your independent workshop to the new functionalities step by step. Further adjustments will follow by summer 2023.

Mercedes-Benz B2B Connect will support the work processes in your independent workshop even more specifically and intuitively in future. This means: the customer vehicle will move even more into the centre – for 100% focus on the task at hand.

Mercedes-Benz B2B Connect gets even smarter

As of December 5, 2022, Damage Code will be another powerful module within XENTRY Operation Time. This is part of the XENTRY Operation Time product - no separate costs are incurred. With Damage Code, image-based damage key determination will be available via a stand-alone application integrated into the XENTRY Parts Information and XENTRY Operation Time applications. The Damage Code is required in the day-to-day work of the factory for warranty and goodwill claims. See for yourself.

Introducing Damage Code as a new powerful module

• Automatic indication of availability of dynamic wiring diagrams If there are dynamic wiring diagrams for a vehicle, they must be used as they provide the latest content for working on the vehicle. This can be recognized by the fact that the DWD icon for Dynamic Wiring Diagram is active in the left function bar. In this case, the static wiring diagrams of info type pe may no longer be used. To indicate this, the following message is displayed as soon as a WIS document search is started that contains the info type pe as search criterion: <img src="https://b2bcfrontdoor.azurefd.net/prod/media/n2oim4ht/bildschirmfoto-2022-06-28-um-11-08-08.png" alt="" width="500" height="129.3478260869565"/> • Deactivation/activation of synonym search in the advanced full-text search, in the advanced document title search and in the notification window for a high number of hits: - If the hit list is too large for a full-text search in documents or document titles, you can jump directly from the search to the user settings to deactivate the synonym search - If the search word was not found during a full-text search in documents or document titles or the number of hits is too small, you can jump directly from the search to the user settings to activate the synonym search • Note on a more recent document version in another language: If a displayed document is available in another language in a more recent version, an orange button is displayed at the top right with which the latest document can be displayed. The languages set by the user in their user settings are taken into account (language cascade for the document content languages). <img src="https://b2bcfrontdoor.azurefd.net/prod/media/qfefw1vw/bildschirmfoto-2022-06-28-um-11-08-23.png" alt="" width="500" height="91.27697841726618"/> • Vehicle identification: Easier selection of the vehicle type for unambiguous vehicle model designations: If a vehicle model designation is unambiguous with regard to the vehicle type, the vehicle type selection is automatically opened and the vehicle type can be selected with 1 click. • Hiding/displaying the short validity of documents The short validity at the beginning of documents can be hidden and displayed again by pressing a button. This makes it easier to read the document in the event of long validity data. The button is located at the top right of the document display. <img src="https://b2bcfrontdoor.azurefd.net/prod/media/f4mkr2ak/bildschirmfoto-2022-06-28-um-11-04-28.png" alt="" width="66" height="67"/> Please use the &#x27;What&#x27;s New&#x27; in the XENTRY WIS Online Help for further information and detailed descriptions of the new functionalities. For the &#x27;What&#x27;s New&#x27; display in XENTRY WIS, the corresponding button is at the top right, which is highlighted in red for new entries.

A new version of XENTRY WIS is available with the following enhancements:

New functions in XENTRY WIS

<h3>XENTRY Diagnosis is now becoming even more secure!</h3>
For commissioning, programming and coding of control units (XENTRY Flash operations), an additional, second authentication for each user is mandatory as of quarter 4/2022. Take action now, we will show you what you have to do!
<h3>For authentication, you will need one of the following factors as of quarter 4/2022</h3>
<ul>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Smartphone authentication app</section></li>
</ul>
OR
<ul>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>USB security key You can use any key of your choice, as long as it supports the FIDO2 standard. Available from specialist electronics retailers or directly from the manufacturer.</section></li>
</ul>
Recommendation: Set up both factors - smartphone app and USB security key! To assist you in setting up the factors, we have provided a compact HelpCard and a detailed User Guide for download.
<h3>Download</h3>
— HelpCard (<a class="link link--quinary link--inline link--justify-content-flex-start link--align-items-center" href="https://b2bcfrontdoor.azurefd.net/prod/media/icmk4vsp/helpcard_multi-factor-authentication_enu.pdf" target="_blank" rel="" data-qa="">PDF</a>)

With a smartphone app or USB security key

As of quarter 4/2022 additional authentication for XENTRY Flash operations

Since 11.04.2022, independent workshops and Independent Service Providers (ISPs) will also benefit from the XENTRY WIS and XENTRY Operation Time (XOT) products. The applications can be accessed via B2B Connect or the AfterSales Portal as well as other ISP platforms. A separate order is not required. XENTRY WIS and XENTRY Operation Time are linked to the respective WIS/ASRA rights. This is new
<ul>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Mobile device application: Convenient research on tablets</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Integration into existing system landscape and after-sales processes: Uniform design, simplified application and stronger networking of after-sales information</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>JAVA/OWS clients are no longer required</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Research of workshop information in the new, slim design</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Your Plus - Dynamic Wiring Diagram (DWD). Find wiring diagram information exclusively relevant to your vehicle with just a few clicks</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>With the help of FIN/VIN-based filtering of operation items and times, efficient workflows in the workshop process are facilitated by XENTRY Operation Time</section></li>
<li data-type="ICON"><section><svg viewBox="0 0 70 70" xmlns="http://www.w3.org/2000/svg"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><polygon fill="currentColor" points="48.5361952 19 53.0977787 23.2240141 27.5709464 50.7908675 17 40.2199211 21.3960402 35.8238808 27.3987934 41.826634"></polygon></g></svg>Daily updates ensure the actuality and highest quality of operation items and times</section></li>
</ul>

Since 11.04.2022, ISPs will also benefit from the XENTRY WIS and XENTRY Operation Time (XOT) products.

XENTRY WIS and XENTRY Operation Time now available for independent workshops

Since October 2021, the new module &quot;Dynamic Wiring Diagram&quot; is available to every WIS user in B2B Connect. Due to the VIN-specific display of &quot;Dynamic Wiring Diagram&quot;, the user is only shown the wiring diagram that is relevant for his vehicle. A time-consuming search for the vehicle equipment and system jumps are no longer necessary. This, together with other search and filter functions, helps the user and contributes significantly to reducing possible search errors in the repair and diagnosis process. Further information on components, for example, can also be displayed with just one click. &quot;Dynamic Wiring Diagram&quot; is linked to the right WIS; a separate order is therefore not necessary. Please note that from the end of 2021 wiring diagrams for new start-ups and model maintenance will only be available in the &quot;Dynamic Wiring Diagram&quot; module. Therefore, you should preferably use this module for schematic research.

The new module DWD is now available to all WIS users.