The return of a part removed from your vehicle depends on its nature and its condition.

Permissible are:

• Mercedes-Benz GenuineParts

• Mercedes-Benz Genuine Remanufactured Parts

• OES parts of a Mercedes-Benz vehicle

Impermissible are:

• 1. Parts with mechanical damage, for example fractures, cracks or deformations

• 2. Incomplete or dismantled parts

• 3. Parts with extensive corrosion

• 4. Parts smeared or filled with oil. Please ensure that oil is drained and any heavy contaminations are removed

Mercedes-Benz offers the following parts in exchange:

• Major assemblies such as engines or transmissions as well as engine and transmission components

• Mechanical components such as torque converters, air conditioner compressors, clutches, turbochargers or water pumps

• Injection systems and exhaust systems such as diesel particulate filters or injectors

• Electrical and electronic components such as starter motors, generators, alternators, instrument clusters, sat nav systems and control units

• Hybrid/eDrive components such as electric motors or high-voltage batteries

Customers can expect to benefit from a price advantage of approximately 30%.

With our exclusive manufacturer’s expertise, we meticulously dismantle, clean and remanufacture the used parts. Worn parts are always replaced with Mercedes-Benz GenuineParts. All other components are extensively tested in strict accordance with Mercedes-Benz procedures. This process ensures that also genuine remanufactured parts deliver the accustomed Mercedes-Benz quality.

Due to the rigorous standards of our remanufacturing process, every remanufactured part adheres to the same Mercedes-Benz quality as our genuine parts and is therefore subject to the same worldwide part warranty.*

* A two-year warranty also applies to truck and van engines in some markets.

Mercedes-Benz genuine remanufactured parts can be purchased through the same channels as our genuine parts. As well as being available from Mercedes-Benz branches and authorised retailers, business customers can also benefit from using our B2B Connect parts catalog. Using a web-enabled computer, customers have round the clock flexibility to fulfil their workshop job and accessories requirements via their selected authorised Mercedes-Benz retailer.

The basic principle of the remanufactured part cycle at Mercedes-Benz is a deposit system. If the dealer orders a Mercedes-Benz Genuine Remanufactured Part, he can send back the old part that was removed from the customer's vehicle and then he receives a deposit value in return. The dealer sends the old part back to the Logistics Center using the normal shipping channels and from there they are sent directly to Mercedes-Benz for inspection. The final deposit value is determined here based on the predefined take-back criteria which are familiar to all dealers. After inspection, the parts are sent to the Mercedes-Benz plant for remanufacturing. Once this has been completed, Mercedes-Benz Genuine Remanufactured Parts can be purchased like any other Mercedes-Benz GenuinePart.

The restoration of Mercedes-Benz Genuine Remanufactured Parts saves not only costs, but also huge amounts of energy and raw materials compared with new parts. This allows us to save thousands of tons of raw materials and tens of thousands of megawatt hours of electricity every year.*
How much exactly? The independent testing organization TÜV Süd has verified this and prepared a life cycle assessment**. Compared with the production of a new part, the remanufacturing of a single OM906 diesel engine saves 527 kg of carbon dioxide and 7.248 MJ of energy. In other words: These energy savings alone could operate a laptop for 1.2 years.

* Savings referring to the remanufacturing of parts.
** In accordance with DIN EN ISO 14040:2006/DIN EN ISO 14044:2006.