Product information

How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

Software - the most frequently asked questions

Where can I access information on passenger vans?

Information on passenger vans (Metris, Sprinter) is included as standard in the passenger car section.

Are prices displayed in the XENTRY Parts Information application?

No, prices are not available in the XENTRY Parts Information application.

Where can I access information on passenger vans?

Information on passenger vans (Metris, Sprinter) is included in the passenger cars division.

Can documents from XENTRY WIS be printed or downloaded?

Documents from XENTRY WIS can be printed. However, no download function is available.

Where can I change the language in the application?

You can select your chosen language in the application on the menu bar under “Setup”.

Where can I access information about recommended service intervals for my vehicle?

For older vehicles, this information is included in the service booklet, which comes with the vehicle. For newer vehicles, this is automatically controlled via the service indicator on the display and depends on the operational condition of the vehicle.

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