Digital Service Booklet (DSB) *MFA required
What does the Digital Service Booklet (DSB) have to offer?
The Digital Service Booklet documents exactly and reliably the service and maintenance work completed for Mercedes-Benz vehicle owners directly in the DSB application on B2B Connect.
And the best thing: All service records, including completed service and maintenance data, are securely saved in a central database for the lifetime of a vehicle.
Your advantages at a glance
Free digital registration of all maintenance and repair services
Providing maintenance certificates for the customer
Overview of services and data transparency for the vehicle in question
Security in case of loss of the physical service card, more comfort abroad / when changing workshops and more value stability for used vehicles
If you have access to DSB, you can find the app either in the dashboard, under the "Digital Service Booklet", or under "My customer's vehicles". Select the appropriate vehicle here, click on the tab "Digital Service Booklet" and then on "+ Document new service".
Multi-factor authentication: your security advantage for all XENTRY applications.
When using XENTRY applications, you benefit from multi-factor authentication (MFA), which will be mandatory from April 1, 2025. This allows us to protect your data and ours even more effectively against unauthorized access.
To access a XENTRY application, you will need:
Username and password
Authentication app (smartphone or Windows desktop) or USB security key
Further information and the option to set up MFA can be found in ourĀ MFA Guide.
Digital Service Booklet (DSB) Support
You can select the appropriate category under āNeed help?ā. If you cannot find a suitable answer in the FAQs, open a ticket at the bottom of the page.
