The return of a part removed from your vehicle depends on its nature and its condition.

Permissible are:

1. Mercedes-Benz GenuineParts

2. Mercedes-Benz Genuine Remanufactured Parts

Impermissible are:

1. Parts with mechanical damage, for example fractures, cracks or deformations

2. Incomplete or dismantled parts

3. Parts with extensive corrosion

4. Parts smeared or filled with oil. Please ensure that oil is drained and any heavy contaminations are removed

Mercedes-Benz offers the following parts in exchange:

• Major assemblies such as engines or transmissions as well as engine and transmission components

• Mechanical components such as torque converters, air conditioner compressors, clutches, turbochargers or water pumps

• Injection systems and exhaust systems such as diesel particulate filters or injectors

• Electrical and electronic components such as starter motors, generators, alternators, instrument clusters, sat nav systems and control units

• Hybrid/eDrive components such as electric motors or high-voltage batteries

Customers can expect to benefit from a price advantage of approximately 32%.

With our exclusive manufacturer’s expertise, we meticulously dismantle, clean and remanufacture the used parts. Worn parts are always replaced with Mercedes-Benz GenuineParts. All other components are extensively tested in strict accordance with Mercedes-Benz procedures. This process ensures that also genuine remanufactured parts deliver the accustomed Mercedes-Benz quality.

Due to the rigorous standards of our remanufacturing process, every remanufactured part adheres to the same Mercedes-Benz quality as our genuine parts and is therefore subject to the same worldwide part warranty.*

* A two-year warranty also applies to van engines in some markets.

Mercedes-Benz genuine remanufactured parts can be purchased through the same channels as our genuine parts. As well as being available from Mercedes-Benz branches and authorised retailers, business customers can also benefit from using our B2B Connect parts catalog. Using a web-enabled computer, customers have round the clock flexibility to fulfil their workshop job and accessories requirements via their selected authorised Mercedes-Benz retailer.

The basic principle of the remanufactured part cycle at Mercedes-Benz is a deposit system. If the Mercedes-Benz Partner orders a Mercedes-Benz Genuine Remanufactured Part, he can send back the old part that was removed from the customer's vehicle and then he receives a deposit value in return. The Mercedes-Benz Partner sends the old part back to the Logistics Center using the normal shipping channels and from there they are sent directly to Mercedes-Benz for inspection. The final deposit value is determined here based on the predefined take-back criteria which are familiar to all Mercedes-Benz Partners. After inspection, the parts are sent to the Mercedes-Benz plant for remanufacturing. Once this has been completed, Mercedes-Benz Genuine Remanufactured Parts can be purchased like any other Mercedes-Benz GenuinePart.