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  • Questions & Answers
  • Questions & Answers
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    How can we help you?

    Frequently asked questions

    How can I install XENTRY Tips on my PC?

    XENTRY Tips is not installed on your computer. It is a web application, which you start and run using your internet browser. Please note the system requirements that must be met.

    Is XENTRY Tips also available offline? Can I use XENTRY Tips without an internet connection?

    No. The advantage of XENTRY Tips is its up-to-the-minute information and the speed with which any issues can be communicated right through to workshop level. Unfortunately, this only works if the system is able to retrieve data online.

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    Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your Mercedes-Benz Partner.