Product information
Need help?

Simple solutions for common questions.

  • Questions & Answers
  • Questions & Answers
    • Global Training Center

    How can we help you?

    Search for keywords

    Frequently asked questions

    Are MAC computers supported?

    No, only Windows operating systems are supported.

    Can I use my access on different computers?

    Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID several times at once.

    Need more help?

    Contact your Mercedes-Benz Partner

    Please log in or create an account to view the contact details.

    or

    Ask for help

    Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your Mercedes-Benz Partner.

    Back to beginning
    Need help?
    News
    Parts
    Mercedes-Benz Parts PortfolioMercedes-Benz StarPartsChemical Products & Car CareMercedes-Benz Genuine Engine Oils
    Mercedes-Benz Parts PortfolioMercedes-Benz StarPartsChemical Products & Car CareMercedes-Benz Genuine Engine Oils
    Repair & Maintenance Information
    Workshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)
    Workshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)
    Diagnosis
    XENTRY ScopeXENTRY Diagnosis Kit 4XENTRY Diagnosis Kit 5
    XENTRY ScopeXENTRY Diagnosis Kit 4XENTRY Diagnosis Kit 5
    Other information
    AccessoriesMFA Guide
    AccessoriesMFA Guide
    ©2026 Mercedes-Benz Canada Inc.Privacy Policy B2B ConnectLegal InformationTerms of UseCookie Settings