Product information

How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

User Management

How can I create a new user for my company?

  • The company's ORG-Admin can create further users directly in UMAS

  • To do so, sign in to UMAS and select the "User administration" button

  • Please note: Every user must have a unique email address. This must be verified once and it is required, e.g. to reset the password

  • If you do not know who the ORG-Admin is in your company, then contact support directly through UMAS

  • After completing the creation process, the user receives their use name and password per email. When signing in for the first time, the user is required to verify their email address

Need more help?

Contact your retailer

Please log in or create an account to view the contact details.

or

Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.