The abbreviation DSB stands for "Digital Service Booklet”. DSB collects maintenance-relevant service data. After successfully completing service work, the workshop enters the data in a central database that is protected from third-party access. Therefore the entry in a traditional service booklet is no longer required. A "Digital Service Report" is generated in the DSB system for verification, then printed and provided to the customer.

Online maintenance documentation is mandatory for all vehicles you can find below, because this is the only way to generate a genuine proof of maintenance for Mercedes-Benz vehicles.

• E- and CLS-Class (from production date September 2007)

• SL and SLK class (from production date March 2008)

• All other passenger car series (from production date June/July 2008) except SLR, G-Class and Maybach

• All Van series, Sprinter, Vito, Viano (from the date of production)
  October 2012) and Citan (from the start of production)

• smart (from market launch series 453)

Access and usage are free of charge.

1. Go to www.b2bconnect.mercedes-benz.com
2. Log in or register
3. Activate DSB (Digital Service Booklet, under "Software" --> "Repair & Maintenance Information" --> "Digital Service Booklet (DSB)") and get direct access to the digital recording of all maintenance and repair services for each vehicle created
4. If you have access to DSB, you can find the application either in the dashboard under "Digital Service Booklet" or under "My Customer Vehicles" (Select the appropriate vehicle --> click on the tab "Digital Service Booklet" --> "+ Document new service"

You will be given access to DSB if you meet the system requirements and are an independent workshop able to repair and service Mercedes-Benz-vehicles professionally (to manufacturer specifications).

Once you have submitted your registration form, the data will be checked for omissions. Then the workshop details on the form will be verified by the responsible Mercedes-Benz national organisation and an identification check will be performed. Once successfully approved, your DSB access details with user name and password will be sent to you by email.

DSB is not installed on your computer. It is a web application that can be accessed within Mercedes-Benz B2B Connect.

Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID several times at once.

Please contact only for this purpose b2bconnect_au@mercedes-benz.com.