Simple solutions for common questions.

  • Questions & Answers
  • Questions & Answers
  • Global Training Center

    How can we help you?

    Frequently asked questions

    How will the products be delivered?

    If you have any questions regarding deliveries of Mercedes‑Benz Genuine Parts, please contact your trusted Mercedes‑Benz partner.
    For questions regarding deliveries of workshop equipment and diagnostic products, please use the support ticket process at the bottom of this page. The support team will be happy to assist you.

    Need more help?

    Contact your Mercedes-Benz Partner

    Please log in or create an account to view the contact details.

    or

    Ask for help

    Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your Mercedes-Benz Partner.