How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

Password

How can I change or reset my password?

You can change or reset your password yourself. Simply follow the instructions listed under the 'Identity & Access Management' tab on the registration page. You can also change the password in the user settings menu once you are logged in.

Need more help?

Contact your retailer

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or

Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.