The abbreviation DSB stands for the new "Digital Service Booklet” online platform. DSB collects maintenance-relevant service data. After successfully completing service work, the workshop enters the data in a central database that is protected from third-party access. Therefore the entry in a traditional service booklet is no longer required. A "Digital Service Report" is generated in the DSB system for verification, then printed and provided to the customer.

Online maintenance documentation is mandatory for all vehicles you can find below, because this is the only way to generate a genuine proof of maintenance for Mercedes-Benz vehicles.

• E- and CLS-Class (from production date September 2007)

• SL and SLK class (from production date March 2008)

• All other passenger car series (from production date June/July 2008) except SLR, G-Class and Maybach

• All Van series, Sprinter, Vito, Viano (from the date of production October 2012) and Citan (from the start of production)

• smart (from market launch series 453)

For all other vehicles, maintenance must continue to be documented offline. In B2B Connect, the message "Sorry but this vehicle does not support DSB" will then appear.

Access and usage are free of charge.

Log in or register on B2B Connect.

Activate DSB (Digital Service Booklet) under the menu item "Product Information" => Repair and Maintenance Information => Digital Service Booklet (DSB). Click "Access DSB". Alternatively, you can find the "Activate DSB" button on the Vehicle Details page for an existing vehicle. This will take you to the UMAS page, where you will find, among other things, a tile for requesting DSB rights. Click and follow the instructions.

Once you have access to DSB, you can "+ Document a new service" on the Vehicle Details page.

You will be given access to DSB if you meet the system requirements and are an independent workshop able to repair and service Mercedes-Benz-vehicles professionally (to manufacturer specifications).

Upon receipt of your registration form, your data will first be checked for completeness. Please note that the review of your organization may take some time. You will then receive an email confirming that your product has been activated with the link to DSB.

DSB is not installed on your computer. It is a web application that can be accessed within Mercedes-Benz B2B Connect.

Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID several times at once.

Please contact our support team directly. To do so, click on the “Create a new support ticket” button at the bottom of this page in the help section.