How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

Registration for DSB

How can I get access rights to the DSB system?

You will be given access to DSB if you meet the system requirements and are an independent workshop able to repair and service Mercedes-Benz-vehicles professionally (to manufacturer specifications).

When can I start accessing the DSB?

Once you have submitted your registration form, the data will be checked for omissions. Then the workshop details on the form will be verified by the responsible Mercedes-Benz national organisation and an identification check will be performed. Once successfully approved, your DSB access details with user name and password will be sent to you by email.

Need more help?

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Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.