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What Does XENTRY Tips Have to Offer?

XENTRY Tips is a universal, web-based data processing system that supports the worldwide exchange of technical information, expertise and solutions.

Benefit from a user interface that has been adapted to XENTRY and unique vehicle identification across all XENTRY applications. Thanks to links between XENTRY Tips, Parts Information and WIS/ASRA, in many countries it is also possible to transfer vehicle context and attributes such as part numbers, work and repair instructions directly to the linked application. This provides access to targeted information without any need for further research.

XENTRY Tips is the communications system providing the most up-to-date assistance in searching for symptoms. It features technical product repair information for Mercedes-Benz and smart-branded cars and is updated every day. Information is quickly and readily available via the easy to use search function.

Your Benefits at a Glance:

  • The solution for vehicle-specific complaint cases in a web-based data processing system

  • Different research and processing options for symptoms and diagnosis data

  • Use in the workshop with mobile end devices via the Internet

And what are the System Requirements?

Please note the following hardware and software requirements to be able to use the application:

BrowserInternet Explorer from version 7, any Firefox version, Netscape Navigator from 6.x, Opera from 5.x
Main Memory≥ 256 MB RAM
CPU>= 1 GHz
Operating systemXENTRY Tips Reader does not require a specific operating system. Attachments in XENTRY Tips may require an MP3 player (e.g. MS Media Player) and other viewing tools in addition to Acrobat Reader.
Network connectionMinimum requirement: 64 kbit/sec
 Recommended: 768 kbit/sec
Browser pluginAcrobat Reader 6.0.2 or higher

XENTRY Tips Support

You can select the appropriate category under “Need help?”. If you cannot find a suitable answer in the FAQs, open a ticket at the bottom of the page.