Digital Service Booklet (DSB)
The days of conventional maintenance documents are almost over. The digital service report is here to stay. The online system for Mercedes-Benz vehicle owners exactly and reliably documents completed service and maintenance work.
And the best thing about it: all service records, including data on completed service and maintenance are safely and securely saved in a central Mercedes-Benz database. Customers just keep their most recent digital service report. Sounds like a host of benefits, right?
A Better Overview
The vehicle history complete with service data is available online, with international versions in the corresponding, official language.
Increased Data Transparency
Don’t lose any more time searching for Service Booklets whilst your customer is waiting. Should the Service Booklet have been misplaced, all documented entries can be retrieved immediately. Making service appointment booking a more straightforward process and supporting workshop planning.
Added security if the Service Booklet is misplaced
Your vehicle's service data has been consistently documented and can no longer be lost. For this reason, the warranty remains valid for customers and can be restored at any time even if personal, digital service reports are lost.
More convenient when abroad or switching workshops
Service data is made available to registered partners in the corresponding, official language, ensuring that all customers can receive professional help quickly.
Improved value retention between purchase and resale
Mileage and completed maintenance jobs remain documented. Tamper-proof and verifiable. This boosts the resale value of the Mercedes-Benz vehicle or gives customers additional peace of mind with used vehicles.
Free, digital record of all maintenance and repair services
Maintenance records provided to customers
Overview of service appointments and data transparency for each vehicle
Secure even if Service Booklet is lost, more convenient when abroad and helps retain the value of used vehicles
Please note the following hardware and software requirements to be able to use the DSB application:
CPU | Pentium III or >== 400 MHz |
RAM | 2 GB RAM or more |
Screen (recommended) | Normal screen with a resolution of 1024 x 768 pixels or more than 256 colours |
Recommended bandwidth | ISDN or faster |
Operating system | Windows 7 |
Web browser | Microsoft Internet Explorer (version 8 or more recent), Microsoft Edge, Firefox, Google Chrome |
Cookies | Must be enabled |
Browser plugin | Adobe Acrobat Reader |
Windows login credentials | Credentials featuring special characters and umlauts (ä, ö, ü, ß, é, è $, &, etc.) in the Windows login name cannot be used to start DSB |
Java | JRE 1.7 |
Please create an account and login to use all features:
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