XENTRY Diagnostic Systems

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As of quarter 4/2022, XENTRY Flash operations will not be possible without additional authentication! Get yourself prepared!

For commissioning, programming and coding of control units, a second authentication for each user is mandatory as of quarter 4/2022 (in addition to logging in with user name and password).

For authentication, you need one of the following factors:

  • Smartphone authentication app

OR

  • USB security key
    You can use any key of your choice, as long as it supports the FIDO2 standard.
    Available from specialist electronics retailers or directly from the manufacturer.

We recommend that you set up both options right away. If you lose one of the authentication factors, you will remain able to work with the second one!

To assist you in setting up the factors, we have provided a compact HelpCard to download.

More information on XENTRY diagnostic user rights and flash rights can be found here.

Download

— HelpCard (PDF)

What does XENTRY Diagnosis Kit 4 offer?

No matter which models you’re working on, XENTRY Diagnosis Kit 4 is the most efficient Mercedes-Benz diagnosis tool.

XENTRY Diagnosis Kit 4 - Components:

  • XENTRY Diagnosis Pad 2 (diagnostics computer) features pre-installed diagnosis software and operating tools

  • XENTRY Diagnosis VCI (multiplexer) serves as interface/translator between vehicle and diagnosis computer

  • OBD cable and USB cable

Functions:

Basic diagnostics functions, e.g.

  • Quick test

  • Actuation

  • Displays actual and target values

  • Guided troubleshooting

Further functionalities, including

  • Control module commissioning ("XENTRY Flash")

  • Reference to other applications, such as XENTRY TIPS, WIS/ASRA

Worldwide availability concept:

We have developed a worldwide availability concept to cut shipping and repair times in the event of a fault with your XENTRY Diagnosis System, so you’ll have access to a replacement as soon as possible. Note: guaranteed availability applies to XENTRY Diagnosis Kit 4 rentals only.

Your Benefits at a Glance:

Easier to use

  • 13.3 inch, multitouch, full HD display with a brightness of 400 nits.

  • XENTRY Diagnosis Pad 2 comes with four USB type A 3.0 ports and one USB type C port.

  • Located on the front side are two buttons that you can configure individually using ConfigAssist.

  • To provide a more stable WiFi connection to XENTRY Diagnosis VCI, a second WiFi card has been installed, the WiFi stick in the XENTRY Diagnosis Pad 2 has been discontinued.

Much faster

  • XENTRY Diagnosis Pad 2 comes with the latest Intel® CoreTM i5 processor (1.6 GHz, turbo up to 3.9 GHz).

  • The main memory has 16 GB DDR4.

  • 1 TB SSD hard drive (with 3000 MB/s read and write speed).

More convenient

  • The connection to XENTRY Diagnosis VCI is made using a permanently installed WLAN card.

  • XENTRY Diagnosis Pad 2 is passively cooled and therefore it does not have a fan.

  • XENTRY Diagnosis Pad 2 can be run on battery power for up to 8 hours.

OnePagerHelpCard interfaces, connectors and buttonsHelpCard first stepsUser Guide

XENTRY Diagnosis VCI

The VCI used so successfully before in XENTRY Diagnosis Kit 3 is also part of the scope of supply for XENTRY Diagnosis Kit 4.

Advantages of the XENTRY Diagnosis Pad:

  • Handy multiplexer with compact and robust design (no PC core, battery, fan, or display).

  • Diagnostics updates no longer required – only occasional firmware updates still needed.

  • Can be used for all model series.

  • Requires no power adapter for external power supply.

XENTRY Diagnosis Pad 2 technical data

FEATURE
Operating systemWindows 10 IoT LTSC Enterprise
ProcessorIntel® CoreTM i5
Main memory16 GB DDR4
Hard drive1 TB SSD
Display13,3“, Full HD multitouch, brightness 400 nits, resolution 1920 x 1080, anti-glare
DimensionsSize approx. 338 x 240 x 33 mm (W x L x H)
Weight2.3 kg

XENTRY Diagnosis VCI technical data

FEATURE
Network connection
CabledUSB 2.0
WiFi stick802.11b/g/n
Processor system
MicroprocessorIntel MX6 Solo
RAM512 MB DDR3 RAM
ROM512 MB flash
User interface
LEDs5 status LEDs
Power supply*
From the vehicle battery via the diagnosis connection cable or via a connected USB cable.8 V to 28 V
Certifications
VCIFCC, CE, RoHS

* Important: The contact socket in the vehicle must be protected with a fuse with a maximum rating of 6 A/32 V.

XENTRY Diagnosis Kit 4 Support

Do you have questions regarding XENTRY Diagnosis Kit 4? For example about product features or usage requirements? We are here for you.

Commercial support: xentry.customer.support@mercedes-benz.com
Technical support: If you have technical questions or feedback to the XENTRY Diagnosis products, please contact the XENTRY Diagnosis User Helpdesk (UHD) by creating a ticket in the Support Tool (wrench icon on the Desktop) on your XENTRY Diagnosis device or while in the XENTRY Diagnosis application clicking on the speech bubbles at the top right. Alternatively, open a ticket in B2B Connect in the “need help?” section or use the direct link to the XSF Ticketing System: https://xsf.i.mercedes-benz.com/support/arsys/SingleSignOn.