For commissioning, programming and coding of control units, a second authentication for each user is mandatory as of quarter 4/2022 (in addition to logging in with user name and password).
For authentication, you need one of the following factors:
Smartphone authentication app
USB security key
You can use any key of your choice, as long as it supports the FIDO2 standard.
Available from specialist electronics retailers or directly from the manufacturer.
We recommend that you set up both options right away. If you lose one of the authentication factors, you will remain able to work with the second one!
To assist you in setting up the factors, we have provided a compact HelpCard to download.
More information on XENTRY diagnostic user rights and flash rights can be found .
— HelpCard ()
No matter which models you’re working on, XENTRY Diagnosis Kit 4 is the most efficient Mercedes-Benz diagnosis tool.
XENTRY Diagnosis Pad 2 (diagnostics computer) features pre-installed diagnosis software and operating tools
XENTRY Diagnosis VCI (multiplexer) serves as interface/translator between vehicle and diagnosis computer
OBD cable and USB cable
Basic diagnostics functions, e.g.
Displays actual and target values
Further functionalities, including
Control module commissioning ("XENTRY Flash")
Reference to other applications, such as XENTRY TIPS, WIS/ASRA
We have developed a worldwide availability concept to cut shipping and repair times in the event of a fault with your XENTRY Diagnosis System, so you’ll have access to a replacement as soon as possible. Note: guaranteed availability applies to XENTRY Diagnosis Kit 4 rentals only.
Easier to use
13.3 inch, multitouch, full HD display with a brightness of 400 nits.
XENTRY Diagnosis Pad 2 comes with four USB type A 3.0 ports and one USB type C port.
Located on the front side are two buttons that you can configure individually using ConfigAssist.
To provide a more stable WiFi connection to XENTRY Diagnosis VCI, a second WiFi card has been installed, the WiFi stick in the XENTRY Diagnosis Pad 2 has been discontinued.
XENTRY Diagnosis Pad 2 comes with the latest Intel® CoreTM i5 processor (1.6 GHz, turbo up to 3.9 GHz).
The main memory has 16 GB DDR4.
1 TB SSD hard drive (with 3000 MB/s read and write speed).
The connection to XENTRY Diagnosis VCI is made using a permanently installed WLAN card.
XENTRY Diagnosis Pad 2 is passively cooled and therefore it does not have a fan.
XENTRY Diagnosis Pad 2 can be run on battery power for up to 8 hours.
The VCI used so successfully before in XENTRY Diagnosis Kit 3 is also part of the scope of supply for XENTRY Diagnosis Kit 4.
Advantages of the XENTRY Diagnosis Pad:
Handy multiplexer with compact and robust design (no PC core, battery, fan, or display).
Diagnostics updates no longer required – only occasional firmware updates still needed.
Can be used for all model series.
Requires no power adapter for external power supply.
XENTRY Diagnosis Pad 2 technical data
|Operating system||Windows 10 IoT LTSC Enterprise|
|Processor||Intel® CoreTM i5|
|Main memory||16 GB DDR4|
|Hard drive||1 TB SSD|
|Display||13,3“, Full HD multitouch, brightness 400 nits, resolution 1920 x 1080, anti-glare|
|Dimensions||Size approx. 338 x 240 x 33 mm (W x L x H)|
XENTRY Diagnosis VCI technical data
|Microprocessor||Intel MX6 Solo|
|RAM||512 MB DDR3 RAM|
|ROM||512 MB flash|
|LEDs||5 status LEDs|
|From the vehicle battery via the diagnosis connection cable or via a connected USB cable.||8 V to 28 V|
|VCI||FCC, CE, RoHS|
* Important: The contact socket in the vehicle must be protected with a fuse with a maximum rating of 6 A/32 V.
Do you have questions regarding XENTRY Diagnosis Kit 4? For example about product features or usage requirements? We are here for you.
Commercial support: firstname.lastname@example.org
Technical support: If you have technical questions or feedback to the XENTRY Diagnosis products, please contact the XENTRY Diagnosis User Helpdesk (UHD) by creating a ticket in the Support Tool (wrench icon on the Desktop) on your XENTRY Diagnosis device or while in the XENTRY Diagnosis application clicking on the speech bubbles at the top right. Alternatively, open a ticket in B2B Connect in the “need help?” section or use the direct link to the XSF Ticketing System: https://xsf.i.mercedes-benz.com/support/arsys/SingleSignOn.