How can we help you?

Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

System requirements

Are MAC computers supported?

No, only Windows operating systems are supported.

Can I use my access on different computers?

Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID several times at once.

Need more help?

Contact your retailer

Please log in or create an account to view the contact details.

or

Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.