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Find answers to the most frequently asked questions below or have a look into our help documentation categories at the bottom of the page.

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Use of DSB

How can I install DSB on my PC?

DSB is not installed on your computer. It is a web application that can be accessed within Mercedes-Benz B2B Connect.

Can I access the DSB system from different computers?

Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID several times at once.

There are incorrectly saved entries. How can I have the data corrected?

To do this, please contact your local Mercedes-Benz organization.

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Contact your retailer

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Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.

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News
Parts
Mercedes-Benz Parts PortfolioChemical Products & Car CareMercedes-Benz Genuine Engine Oils
Mercedes-Benz Parts PortfolioChemical Products & Car CareMercedes-Benz Genuine Engine Oils
Tools
Workshop EquipmentXENTRY Diagnostic SystemsXENTRY Flash / Diagnostic user rightsXENTRY ScopeXENTRY Update Service and Retail Data StorageXENTRY Accessories
Workshop EquipmentXENTRY Diagnostic SystemsXENTRY Flash / Diagnostic user rightsXENTRY ScopeXENTRY Update Service and Retail Data StorageXENTRY Accessories
Publishers & developers
Technical data
Technical data
Repair & Maintenance Information
XENTRY Combo PackageWorkshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)Digital Service Booklet (DSB)Periodic Technical Inspection (PTI)Remote Maintenance Support (RMS) API
XENTRY Combo PackageWorkshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)Digital Service Booklet (DSB)Periodic Technical Inspection (PTI)Remote Maintenance Support (RMS) API
Diagnosis
XENTRY Diagnosis LiteXENTRY Pass Thru EURemote Diagnostic Support (RDS) API
XENTRY Diagnosis LiteXENTRY Pass Thru EURemote Diagnostic Support (RDS) API
Mobile Apps
XENTRY Remote Diagnosis
XENTRY Remote Diagnosis
Other Information
Data for periodic technical inspection (PTI)
Data for periodic technical inspection (PTI)
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