Once the XENTRY Combo Package for a VIN has been activated, the user gets access to all repair and maintenance information that are available for this specific VIN (this vehicle) within XENTRY WIS, XENTRY Operation Time, and XENTRY Tips. However, the user is not able to change the VIN within the included applications: if access to repair and maintenance information for another vehicle is needed, the XENTRY Combo Package for the respective VIN must be activated separately.

To access and use the software applications included in the XENTRY Combo Package (XENTRY WIS, XENTRY Operation Time, and XENTRY Tips), you need to open a vehicle from your vehicle list and navigate to the section “Working on the vehicle” where you can activate the XENTRY Combo Package for this VIN (“Unlock VIN”). Afterwards, all above-mentioned applications are activated for this VIN: to open any application, you simply need to click on the corresponding box (or the link-out symbol in the top right corner). Please note that, for the XENTRY Combo Package users, access to applications is only possible via Mercedes-Benz B2B Connect: if you directly open the so-called “Aftersales Platform”, you will no longer find any product tiles.

If you currently have, for example, active access to XENTRY Operation Time (e.g. for one week), you can still unlock a VIN-related access to XENTRY WIS and XENTRY Tips. XENTRY Operation Time will still be fully available to you, whereas XENTRY WIS and XENTRY Tips will only give you access to vin-specific content for the activated vehicle. However, if you have already purchased all three products, you already have access and therefore cannot activate the vehicle additionally.