How can we help?

Find answers to the most frequently asked questions below or look at our help categories at the bottom of the page.

Diagnosis

What are the payment options for the diagnostic hardware?

For the payment options for diagnostic hardware, please note the information in the Mercedes-Benz B2B Connect Shop or contact your national representation.

Need more help?

Contact your retailer

Please log in or create an account to view the contact details.

or

Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.