How can I order XENTRY Diagnosis Lite?
Ordering VCI hardware, flat user fees and time credits
Ordering of VCI hardware, flat user fees and time credits for XENTRY Diagnosis Lite is only possible in Mercedes-Benz B2B Connect. Other ordering methods (fax, e-mail, ordering by telephone from Mercedes-Benz AG, ordering via national organization/MPC or via a Mercedes-Benz agent, etc.) are not possible.
Payment of VCI hardware / flat user fees / time credits
For details on ordering, payment and billing modalities, please refer to the General Terms and Conditions (GTC) of Mercedes-Benz B2B Connect.
What are the requirements to order XENTRY Diagnosis Lite?
Please note that XENTRY Diagnosis Lite can only be ordered by users with a registered office in the European Union, Iceland, Liechtenstein, Norway, Switzerland, the United Kingdom of Great Britain and Northern Ireland.
To be eligible to order XENTRY Diagnosis Lite, you must be a member of the authorised group of persons according to the block exemption regulation. Should a subsequent review find that you are not a member of the authorized group of persons, we reserve the right to block your access.
XENTRY Diagnosis Lite can only be ordered for a standard PC that does not have an active StartKey/contract.
Customers with an active StartKey/contract for a XENTRY Pass Thru EU system cannot order a XENTRY Diagnosis Lite for the same hardware ID. You always have to use another unoccupied standard PC for it or wait for the end of the contract for the XENTRY Pass Thru EU system.
How can I extend my XENTRY Diagnosis Lite system?
Under "Software", please select the menu item "XENTRY Diagnosis Lite". There you can activate a new or extend an already active system. A panel "Extension" appears on top of the panel "Systems", where you can select the system for an extension. In the case that only one system can be extended, it is automatically selected. To complete the order process, the product must be added to the shopping cart. After a successful payment, an order ID will be created and the system extended. The extension can be viewed under "My workshop" > "Applications ".