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Shipping and returns
Product delivery and returns
For questions relating to the delivery or return of GenuineParts, please contact your preferred Mercedes-Benz Retailer. For questions concerning deliveries of workshop equipment and diagnostics products, please contact XENTRY customer service at: xentry.customer.support@mercedes-benz.com
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Repair & Maintenance Information
Workshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)Digital Service Booklet (DSB)Periodic Technical Inspection (PTI)Remote Maintenance Support (RMS) API
Workshop Information System (XENTRY WIS)XENTRY Operation Time (XOT)XENTRY Parts InformationRepair cases (XENTRY Tips)Digital Service Booklet (DSB)Periodic Technical Inspection (PTI)Remote Maintenance Support (RMS) APITools
Workshop EquipmentXENTRY Diagnostic SystemsXENTRY Flash / Diagnostic user rightsXENTRY ScopeXENTRY Update Service and Retail Data StorageXENTRY Accessories
Workshop EquipmentXENTRY Diagnostic SystemsXENTRY Flash / Diagnostic user rightsXENTRY ScopeXENTRY Update Service and Retail Data StorageXENTRY Accessories