How can we help?

Find answers to the most frequently asked questions below or look at our help categories at the bottom of the page.

System requirements

Are Apple MAC computers supported?

No, only Windows operating systems are supported.

Can I use my access on different computers?

Yes, you can use your access on any internet-enabled computer that meets the relevant system requirements. However, you cannot sign in and open applications with the same user ID on multiple devices at the same time.

Need more help?

Contact your retailer

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or

Ask for help

Please be as specific as possible and allow for waiting times. For urgent inquiries, please contact your retailer.