Who can purchase credit packages?
Workshop employees who have a registered Mercedes-Benz B2B Connect account and provide the companyâs VAT ID, can purchase credit packages.Â
How can I purchase credit packages?
Credit packages can be purchased at different touchpoints in Mercedes-Benz B2B Connect, provided you are logged in:
Option 1: Navigate to âProduct Informationâ in the website header and select âRepair & Maintenance Informationâ and then âXENTRY Combo Packageâ. You can purchase credits in the upper right-hand area of the product page.
Option 2: Open a vehicle from your vehicle list and navigate to âWorking on the vehicleâ. Your XENTRY Combo Package credits are displayed here, including the âPurchase creditsâ option.
Option 3: After your parts selection for a customer vehicle, you can click on âXWIS Documentsâ: if you currently donât have an active access for XENTRY WIS (or if you have not yet activated this VIN), you can select âPurchase creditsâ.Â
How do I allocate purchased credits to individual users?
Purchased credits are automatically allocated to the entire workshop: all workshop employees who have access to Mercedes-Benz B2B Connect can use the credits.Â
Can I see how many credits I have left?
Yes, you can check the number of remaining credits at various touchpoints within Mercedes-Benz B2B Connect, provided you are logged-in:
Option 1: Navigate to the âProductsâ tab within the âAccountâ section. You now have an overview of your available credits.
Option 2: Open a vehicle from your vehicle list and navigate to âWorking on the vehicleâ. Your XENTRY Combo Package credits are displayed here.
Option 3: On the product page of XENTRY Combo Package, you can also see your current number of remaining credits. Simply navigate to âProduct informationâ in the header of the website and select âRepair and Maintenance Informationâ and then âXENTRY Combo Packageâ.Â
How many credits can I order?
Eligible users can purchase credit packages in the sizes of 1, 5, or 10. However, the number of currently unused credits must not exceed 50 credits per workshop organization.Â
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